PRIVACY POLICY

 

Last updated [Jan 25, 2021] 


R+ Pte. Ltd. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”) and are committed to protecting your privacy. This Privacy Policy explains the steps we take to collect, use, and protect personal data of users who visit our website rplus.asia (the “Site”). It describes what categories of personal data we collect, the purpose for which we use those data, your choices regarding use of personal data about you, our security measures, and how you can review and correct data about you. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE. By accessing and/or using the Site, you consent to the data collection and use practices described in this Privacy Policy.

 

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use/access of the Site after the date such revised Privacy Policy is posted.

 

This Privacy Policy does not apply to the third-party online/mobile store or applications from which you use/access the Site or make payments, including any in-game virtual items, which may also collect and use data about you and websites, applications and/or other services that display or link to a different privacy statement or policy. We are not responsible for any of the data collected by any such third party.

 

COLLECTION OF YOUR INFORMATION

We collect information to provide better services to you. We may collect information about you in a variety of ways. The information we may collect via the Site depends on the content and materials you use, and includes:

 

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Site, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Site, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Site.

 

 

Derivative Data

Information our servers automatically collect when you access the Site, such as your native actions that are integral to the Site, including liking, re-blogging, or replying to a post, as well as other interactions with the Site and other users via server log files.

 

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Amazon Payments,] [Authornize.Net,] [Braintree Payments,] [Chargify,] [Dwolla,] [Google Checkout,] [Paypal,] [SafeCharge,] [Stripe,] [WePay,] [2Checkout,] [other], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

 

Facebook Permissions

The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

 

Data from Social Networks

User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+ Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Site.

 

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Site, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

 

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

 

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

 

Push Notifications

We may request to send you push notifications regarding your account or the Site. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

 

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

 

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests and giveaways and/or responding to surveys.

 

Through your Account, we may connect such information with your identity and email address to determine your potential interests in our products and services. We may also combine information we collect about you with information received from third parties. Apart from information which may be linked to a specific user, we may also collect data on an aggregated or anonymized basis that does not directly identify any specific user.

 

USE OF YOUR INFORMATION

We use the data and information collected to, amongst other legitimate business purposes, improve our security measures, to better understand how users access and use the Site and how it can be improved to better meet your needs, as well as to gauge interest in our products and services. Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

 

Administer sweepstakes, promotions, and contests.  

Assist law enforcement and respond to subpoena. 

Compile anonymous statistical data and analysis for use internally or with third parties.  

Create and manage your account. 

Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

Email you regarding your account or order. 

Enable user-to-user communications. 

Fulfill and manage purchases, orders, payments, and other transactions related to the Site. 

Generate a personal profile about you to make future visits to the Site more personalized. 

Increase the efficiency and operation of the Site. 

Monitor and analyze usage and trends to improve your experience with the Site. 

Notify you of updates to the Site. 

Offer new products, services, mobile applications, and/or recommendations to you. 

Perform other business activities as needed. 

Prevent fraudulent transactions, monitor against theft, and protect against criminal activity. 

Process payments and refunds. 

Request feedback and contact you about your use of the Site.  

Resolve disputes and troubleshoot problems. 

Respond to product and customer service requests. 

Send you a newsletter. 

Solicit support for the Site. 

[Other]

 

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

 

By Law or to Protect Rights

We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property and those of our employees, agents or customers, to enforce our agreements, policies or terms of use, or in urgent circumstances to protect the personal safety of any individual.

 

Third-Party Service Providers

The Company contracts with other companies, vendors and service providers to provide services on our behalf, such as social media services, programming, marketing and promotions, data processing, sending out information and communications, processing credit card and other types of payment transactions, processing loyalty or rewards program transactions, and analyzing the Site. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.

 

Transactions Related

In connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and shipping companies or postal services involved in fulfilling the transaction.

 

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

 

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

 

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity

 

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

 

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

 

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

 

Offer Wall

The Site may display a third-party-hosted “offer wall.” Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer. Such an offer wall may appear in the Site and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will leave the Site. A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account.

 

Social Media Contacts

Some of our websites or online forums or platforms promote collaboration among registered users with respect to a particular area or topic. On such online platforms, we may share your username with other participants to label comments or suggestions that you make as yours. We do not, however, share your name, contact details, or other personal data with other users of those collaborative platforms.

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

 

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

 

Sale or Bankruptcy

Circumstances may arise where for strategic or other business reasons the Company decides to sell, buy, merge or otherwise reorganize particular businesses. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers.

 

If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. Although it is the Company's practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from the Company in connection with one of these transactions will comply with all of the terms of this Privacy Statement. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

 

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

 

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

 

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

 

Website Analytics

We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can install and/or update your settings for one of the following:

[Adobe Privacy Choices Page]

[Clicktale Opt-Out Feature]

[Crazy Egg Opt-Out Feature]

Digital Advertising Alliance Opt-Out Tool

[Flurry Analytics Yahoo Opt-Out Manager]

[Google Analytics Opt-Out Plugin]

[Google Ads Settings Page]

[Inspectlet Opt-Out Cookie]

[Kissmetrics Opt-Out Feature]

[Mixpanel Opt-Out Cookie]

Network Advertising Initiative Opt-Out Tool

 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

 

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should review the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

 

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

For sites and applications to which you log in, it is your responsibility to ensure the security of your passwords (including the password to your device) and to not reveal this information to others. If you are sharing a device with anyone, you should always log out before leaving a website or application so that subsequent users will not be able to access your data.

 

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

 

RETENTION AND REVIEW OF PERSONAL DATA

During the period that your Account is active, we will retain your personal data and other information collected, unless you expressly request us to delete the information. We may retain the information after your Account is deactivated or deleted in the following circumstances (subject to applicable law):

 

(i) if we are required to retain such information by applicable law or regulation, or pursuant to any requirement of any government authority having jurisdiction over the Company;

 

(ii) if there is an unresolved issue relating to your Account, such as an outstanding claim or outstanding credit or payment due;

 

(iii) for legitimate business purposes including fraud prevention.

 

YOUR RIGHTS

In some cases, you can review and correct personal data provided through the Site by going to the page on which you provided the data. You can also make a request to review and correct personal data collected via the Site or submit any inquiries or concerns you may have regarding personal data by sending an email.

 

To the extent required by law, we provide users with (i) reasonable access to the personal information they provide through the Sites, and (ii) the ability to review, correct and delete such personal information. To help protect your privacy, we may take steps to verify your identity before providing you access to your personal data. You can help us to keep data about you accurate by notifying us of any change to your mailing address, phone number or email address.

 

INTERNATIONAL TRANSFERS OF PERSONAL DATA

Personal data collected through the Site may be stored and processed in Singapore or any other country in which the Company or its affiliates or related corporations or (in the case where we engage a service provider to perform certain services) its service providers maintain facilities, including countries which may not have data protection laws similar to the laws in the country from which you initially provided the information. When we transfer your information to other countries, we will protect that information to the extent required by law. By choosing to use the Site and to provide data through it, you consent to any such transfer of information outside of your country.

 

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

 

R+ Pte. Ltd.

24 Raffles Place

#15-00 Clifford Centre

Singapore 048621

+65 8668 5008

hello@rplus.asia